TeamSTEPPS Webinar Series

The Agency for Healthcare Research and Quality (AHRQ) will be hosting a series of Webinars as part of the TeamSTEPPS National Implementation Project. For written transcripts of previous TeamSTEPPS Webinars, please send your request to TeamSTEPPSwebinars@air.org.

Upcoming Webinars:

TeamSTEPPS Webinar #13 - August 26, 2009, from 12:00 p.m. to 1:30 p.m., EDT
Topic: Sharing the Successes of TeamSTEPPS
Summary: An overview of TeamSTEPPS successes encountered by HRO Network organizations with invited participation from others.

The objective of this Webinar is to provide participants with a forum to share success stories in TeamSTEPPS implementation. Participants will be invited to submit short presentations (no more than five to six slides) covering their initiatives and explaining how these initiatives have succeeded in changing behavior and culture. Following these presentations, Dr. David Baker will discuss the overall success of the National Implementation of TeamSTEPPS project, including the development of an infrastructure to sustain the initiative. Finally, AHRQ and DoD Tricare representatives will provide a vision for continuing success nationally.

Instructions for Participation:

If you would like to participate in a TeamSTEPPS webinar, please send an e-mail to TeamSTEPPSwebinars@air.org  with "Register for Webinar" in the subject line . You will be contacted with further instructions on how to register. Please note that participation in TeamSTEPPS Webinars requires access to an Internet-enabled computer with Microsoft Office and a telephone.

Previous Webinars:

TeamSTEPPS Webinar #6 - December 10, 2008, from 12:00 p.m. to 1:30 p.m., EST
Topic: Using TeamSTEPPS and Nursing Homes and Assisted Living Facilities
Summary: An overview of implementing TeamSTEPPS in nursing homes, assisted living facilities, and other federally funded health care facilities.

The objective of this Webinar is to ensure that training participants have an understanding of how TeamSTEPPS can be implemented in federally funded health care facilities, including nursing homes and assisted living facilities. Facilitators will review data regarding preventable medical errors common to these facilities and how staff can address errors by using TeamSTEPPS tools and strategies. Facilitators will review common teamwork obstacles in nursing homes and assisted living facilities and discuss strategies for ensuring culture change. Facilitators will review an example of TeamSTEPPS implementation in nursing homes, from designing instruction to sustaining changes in behaviors and culture.

TeamSTEPPS Webinar #7 - February 11, 2009, from 12:00 p.m. to 1:30 p.m., EST
Topic: Designing Evaluation Systems for TeamSTEPPS
Summary: An overview of steps that need to be taken to design evaluation systems related to team processes in practice.

The objective of this Webinar is to provide participants an understanding of the process for evaluating culture change initiatives. Facilitators will review the critical aspects of evaluating training in health care, including Kirkpatrick's hierarchy of training evaluation criteria and then present a sample strategy for evaluating the effectiveness of TeamSTEPPS implementation. They will present a case study of TeamSTEPPS implementation and evaluation at an existing health care organization. Facilitators will review TeamSTEPPS's qualitative and quantitative research methods by using a self-report adverse events reporting system for health care practitioners.

TeamSTEPPS Webinar #8 - March 25, 2009, from 12:00 p.m. to 1:30 p.m., EDT
Topic: Post-TeamSTEPPS training activities
Summary: An overview of activities that organizations should engage in to ensure lasting culture change.

The objective of this Webinar is to provide participants an opportunity to learn about sustaining TeamSTEPPS. Facilitators from the Carilion Clinic will discuss sustainment activities they employed after they adopted TeamSTEPPS in the allied health service units that support medical and surgical departments. Facilitators will discuss refresher training they provide to give practitioners a chance to practice TeamSTEPPS tools and strategies after having used them in service. Carilion staff will also review steps they've taken, such as developing promotional mementos and other initiative-based paraphernalia, to ensure that TeamSTEPPS is a well-publicized initiative.

TeamSTEPPS Webinar #9 - April 22, 2009, from 12:00 p.m. to 1:30 p.m., EDT
Topic: National Implementation of TeamSTEPPS for Academic Health Professional Organizations
Summary: An overview of TeamSTEPPS implementation and the role academic health care professional organizations play in future TeamSTEPPS efforts.

The objective of this Webinar is to provide training participants insights into how professional organizations are integrating TeamSTEPPS into standardized curricula and training. Facilitators will provide perspectives on professional organizations' initiatives to integrate team training and communication-based instruction as part of physician and nurse professional training and in-service professional development, such as continuing education. Facilitators will also discuss the importance of developing mechanisms for accessing professional organizations that influence training and certify professionals.

TeamSTEPPS Webinar #10 - May 13, 2009, from 12:00 p.m. to 1:30 p.m., EDT
Topic: Dosing TeamSTEPPS Implementation to Ensure Culture Change
Summary: An overview of dosing strategies that have worked in existing TeamSTEPPS organizations.

The objective of this Webinar is to provide participants with insights into an alternative strategy for delivering TeamSTEPPS training. To date, the primary delivery strategy has involved a complete review of all tools and strategies. Because this approach can present logistical problems and limit the ability to determine gains in teamwork, several organizations have turned to an alternate approach for delivery: dosing by tool and strategy or team skill. Facilitators will review how dosing has been successful at Duke University. Finally, facilitators will address lessons learned about planning instructional design and sustainment when implementing TeamSTEPPS via a dosing strategy.

TeamSTEPPS Webinar #11 - June 17, 2009, from 12:00 p.m. to 1:30 p.m., EDT
Topic: Using Simulation for Recurrency TeamSTEPPS Training
Summary: An overview of simulation for refreshing teamwork skills.

The objective of this Webinar is to provide participants with an understanding of how to integrate simulation in TeamSTEPPS implementation and sustainment. University of Minnesota facilitators will discuss how simulation has been used for recurrency training in Fairview Health System's labor and delivery units. They will discuss how the training uses simulated teamwork tasks for treating expectant mothers and how simulation recalibrates staff use of the SBAR communication tool and debriefs. Facilitators will present lessons learned on including simulation in the coaching and sustainment process and how it affected staff feedback.

TeamSTEPPS Webinar #12 - July 22, 2009, from 12:00 p.m. to 1:30 p.m., EDT
Topic: TeamSTEPPS Contextualized for Contingency Teams
Summary: An overview of TeamSTEPPS in the context of Rapid Response Teams and their environment.

The objective of this Webinar is to provide participants with an understanding of how contingency teams, such as Rapid Response Teams and Code Teams, can use TeamSTEPPS's tools and strategies. Facilitators will discuss how AHRQ's new module, TeamSTEPPS for Rapid Response Systems, can be used to address common teamwork and coordination breakdowns that occur while treating patients who exhibit signs of acute health status deterioration. Facilitators will discuss how the new module provides tools and strategies for activators and responders and offers system-support mechanisms, like quality improvement and administrative feedback.

Transcripts of Previous Webinars

TeamSTEPPS webinar1 transcription
TeamSTEPPS webinar2 transcription
TeamSTEPPS webinar3 transcription
TeamSTEPPS webinar4 transcription
TeamSTEPPS webinar5 transcription
TeamSTEPPS webinar6 transcription
TeamSTEPPS webinar7 transcription
TeamSTEPPS webinar8 transcription
TeamSTEPPS webinar9 transcription
TeamSTEPPS webinar10 transcription
TeamSTEPPS webinar11 transcription
TeamSTEPPS webinar12 transcription