What Will Our Teams Learn?
TeamSTEPPS Logo. The logo is a triangle that has 4 blocks inside a circle entitled Patient Care Team. The words knowledge, attitudes, and performance appear in each point of the triangle and point through the Patient Care Team circle to the Skills blocks entitled Leadership, Communication, Situation Monitoring, and Mutual Support.
Slide Notes:
Teamwork principles and training techniques apply to our organization as well as every other health organization.
If we implement TeamSTEPPS, our teams will learn about the four competency areas that lead to improved team performance, safer practices, and change in culture:
Leadership – how to direct and coordinate, assign tasks, motivate team members, facilitate optimal performance.
Situation monitoring – how to develop common understandings of team environment, apply strategies to monitor teammate performance and maintain a shared mental model.
Mutual support – how to anticipate other team members’ needs through accurate knowledge and shift workload to achieve balance during periods of high workload or stress.
Communication – how to effectively exchange information among team members, regardless of how it is communicated.
They will also learn about specific tools and strategies that can be implemented in our units that support these competencies. Some of these tools and strategies include:
- Briefings
- Team Huddles
- Two-challenge rule
- SBAR
- Check back
The end result will be a higher-performing team, where members:
- Share a clear vision of the plan
- Utilize concise, structured communication techniques
- Adapt readily to changing situations
- Maximize the use of information, skills, and resources for optimal outcomes
TeamSTEPPS understands the dynamics that can occur when teams consist of physicians, nurses, and technicians. The initiative focuses on gaining the support of both physicians and nurses to enhance teamwork. To support this, one of the two trainers for the program should be a physician or non-physician medical provider.