Slide 5 of 20

What Can TeamSTEPPS Do for Us?

Emergency Department1

After implementation of multiple medical team training programs:

  • Improved observed team behaviors.

  • Enhanced staff attitudes toward teamwork.

  • Reduced observed clinical errors.

Clinical Units in a Medical Center2

After implementation of SBAR to improve communication among clinical caregivers:

  • Reduced rate of adverse drug events (from 30 to 18 per 1,000 patient days).
  • Improved medication reconciliation at patient admission from 72% to 88% and at discharge from 53% to 89%.
  1. Morey, JC, Simon, R, Jay GD, et al. Error reduction and performance improvement in the emergency department through formal teamwork training: Evaluation results of the MedTeams project. Health Serv Res. 37:1553-1581, 2002
  2. Haig, K., Sutton S, Whittington, J. SBAR: A shared mental model for improving communication between clinicians. JL Comm J Qual Patient Saf 32(3):167-75, March 2006.

Slide Notes:

These are real examples that provide evidence of significant improvements in patient safety, clinical outcomes, and cost after implementing team training or specific elements within TeamSTEPPS.

One of the anecdotal benefits of the initiative is that it “re-energizes” medical professionals to be interested in and proud of their profession.

[Note: based on your knowledge of your leadership and your organization, you might find it useful to select and present just a few of these examples from this and the next two slides.]

  1. Morey, JC, Simon, R, Jay GD, et al. Error reduction and performance improvement in the emergency department through formal teamwork training: Evaluation results of the MedTeams project. Health Serv Res. 37:1553-1581, 2002
  2. Haig, K., Sutton S, Whittington, J. SBAR: A shared mental model for improving communication between clinicians. JL Comm J Qual Patient Saf 32(3):167-75, March 2006.