About the National Implementation Plan

TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. It includes a comprehensive set of ready-to-use materials and a training curriculum to successfully integrate teamwork principles into any health care system.

At the core of the national implementation are 5 Team Resource Centers at Duke Medical Center, Durham, North Carolina; Carilion Clinic, Roanoke, Virginia; University of Minnesota Fairview Medical Center, Minneapolis, Minnesota; Creighton University Medical Center, Omaha, Nebraska; and University of Washington Medicine, Seattle, Washington.

These centers offer training to create a national network of master trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings throughout the country.

The TeamSTEPPS National Implementation Project will also provide support and guidance for the Team Resource Centers and their trainees through a user support network. This network will ensure proper implementation of TeamSTEPPS principles by offering channels of communication through Webinars, a toll-free telephone line, and a Web site. Trainees will also receive continuing education through new tools and measures that are researched, developed, and validated to supplement the curriculum. Collection of evaluation data at the national level will document the impact of the National Implementation of TeamSTEPPS Project.

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